Understanding Pacific Blue's fees and charges

For a detailed overview of Pacific Blue's fees and charges, which includes additional fees such as the Dishonor fee and Card Payment fees, please visit our Additional Charges page.

Specific charges relating to your account will be disclosed to you when you receive your bill. These charges may include truck appointments or any requests that you have made with your distributor.

If you are unsure who your energy distributor is, you can check your most recent Pacific Blue bill, or visit the website of the Australian Energy Regulator.

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