Having problems signing in to My Account?

Is this your first time using Pacific Blue My Account?

You can set up an online account in a few short steps.

Having an online account with Pacific Blue gives you more control, allowing you to track and monitor your energy usage to help improve your energy efficiency – easier on your wallet and kinder for the planet.

Click here to register your online My Account with Pacific Blue

Have you just signed up to one of Pacific Blue's energy plans?

Please allow 24-48 hours before you attempt to register for My Account.

Still having issues signing in?

If you've forgotten your username, you can retrieve it here, or reset your password here.

If you're still experiencing issues, you can submit an enquiry below, chat with one of our agents or call us on 133 669 from 8am-6pm AET Monday-Friday. 

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